Customer Service Center Representative (Seasonal) - Brunswick
| Description | Downeast Energy, a Superior Plus Propane company, is currently seeking a highly motivated Customer Service Representative, CSR whose role is to answer incoming calls from customers, contact existing and future customers, educate and provide customers with information on our products and services, and professionally and efficiently work with customers to resolve issues in a positive manner. Position Length: Seasonal
Primary Responsibilities: • Professionally handle incoming requests and calls from customers while ensuring that issues are resolved accurately and promptly. • Assist and support walk in customers at location. • Contact customers to answer inquiries, resolve concerns and create new business. • Process orders and complete forms/applications as required to fulfill customer requests • Assist sales team with incoming requests and outbound notification for new services and products • Support additional customer service center needs and requirements as assigned |
| Position Requirements | The successful Customer Service Representative will possess the following knowledge, skills and abilities:
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